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Frequently Asked Questions (FAQ)

Elashl Customs Clearance Establishment

Your ideal partner in the world of international trade.
We provide innovative and integrated solutions to simplify every step of the customs clearance process.

About US

Elashl Customs Clearance Company

Elashl Customs Clearance is your ideal partner in the fast-paced world of international trade.
We fully understand that customs clearance processes can be complex, time-consuming, and resource-draining — that’s why we’re here to provide you with innovative and integrated solutions to simplify every step.

With a specialized and highly experienced team, along with a strong network of connections with relevant government authorities, we ensure smooth procedures, fast processing, and full compliance with both local and international regulations.

Frequently Asked Questions (FAQ)

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We typically require a commercial invoice, bill of lading, certificate of origin, and any special licenses or permits related to the goods. Our team can help you prepare all the required documents with ease.

Time varies depending on the type of shipment and the customs port, but we always work to reduce waiting times and provide fast and secure clearance.

We serve both individuals and businesses, providing customized solutions to suit each client’s needs.

Yes, we provide an accurate tracking system with periodic notifications to customers about the shipment status in real-time.

Yes, we provide our services at all land, sea, and air customs ports within the Kingdom.

There is a list of goods prohibited from import, including: Dangerous materials: such as explosives, unlicensed weapons, and harmful chemicals. Drugs: all types of illegal narcotics. Counterfeit products: fake goods that violate intellectual property rights. Immoral goods: such as pornographic materials or any inappropriate content.
 
The industrial establishment may not dispose of exempted goods for any purpose other than that for which they were exempted, and the General Administration of Customs has the right to conduct subsequent inspection to verify this.
 

According to the Saudi Customs Law, certain goods are exempt from customs duties, including: returned goods of domestic origin that have been previously exported; foreign goods returned to the country, proven to have been previously re-exported, if returned within one year of their re-export date; and certain materials, with an exemption certificate, are exempt, such as machinery, equipment, spare parts, primary raw materials, semi-finished materials, and packaging materials directly required for industrial production throughout the facility’s operation.

Goods can be shipped by air, sea, or land freight, depending on the size of the goods, the required delivery time, and the cost or budget allowed for the shipment. You can choose one shipping method or multiple shipping methods. Depending on the volume of the goods, you can choose from FCL (full container load), LCL (less than container load), FTL (full truck load), or LTL (less than truck load). If the volume of your goods is not sufficient to fill a full container, you can opt for LCL/LTL.
 
Shipping costs depend on several variables, such as the type of goods, shipping method, weight and dimensions of the shipment, shipping distance, and value of the goods. Costs also vary depending on whether you choose LTL/LCL/FTL/FCL.

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